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AWS CVO disk wrong KMS key being selected

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Category:
cloud-volumes-ontap-cvo
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amazon_web_service
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • AWS

Issue

After modifying EBS disk tags in AWS, some CVO disks are encrypted with the default AWS KMS key instead of the intended customer-managed KMS key (CMK).

Cause

CVO provisioning code relying on the first volume in the list to determine the KMS key, which might be the default AWS key instead of the customer-managed key (CMK).

Solution

Deploy new CVO and migrate data.
OR
Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

Partner Notes

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Additional Information

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Internal Notes

[CPE-9748] 2010407386(AON): AWS-HA CVO data EBS volume created is using AWS default key though CVO was deployed with CMK - Jira - ngage

Workaround:
If immediate migration is not possible, consider the following (with caution and after thorough testing in a non-production environment):

  1. Add a new disk via NetApp Console/Cloud Manager, explicitly selecting the customer-managed CMK.
  2. Take a snapshot of an affected disk, then create a new volume from that snapshot using the correct CMK.

Note: These workarounds are not guaranteed in all scenarios and may have side effects. They must be tested thoroughly before production use. Modifying tags directly may further disrupt disk recognition and is not recommended without guidance from NetApp support.

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