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Copy & sync relationship fails to start with mount error(5): Input/Output error

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cloud-sync
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • BlueXP Copy & Sync
  • CIFS
  • Active Directory Domain Controller (DC)

Issue

  • When creating a new relationship, setup fails with error:
Failed to mount source: mount error(5): Input/output error
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg)
  • Databroker logs failed mount errors :
CIFS: VFS: cifs_mount failed w/return code = -5

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