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NetApp Console displays organization creation screen after changing NSS account

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Applies to

  • NetApp Console
  • NetApp Support Site (NSS) account email address was changed via a non-technical case

Issue

  • After changing the NSS account email address via a non-technical case, NetApp Console shows a new organization creation screen
  • NetApp Console does not display the existing organization
  • Unable to log in to NetApp Console with the previous NSS email address

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