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Azure Token Authentication Error in BlueXP

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netapp_console
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Applies to

  • NetApp Console
  • Azure NetApp Files (ANF)

Issue

When attempting to access the ANF Working Environment in NetApp Console, the following error message is displayed:
Failed getting azure token from creds service {"error": "unauthorized_client", "error_description": "AADSTS700016: Application with identifier 'XXXX' was not found in the directory 'XXXInc.'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant. Trace ID:XXXXX Correlation ID: XXXXXX Timestamp: 2025-05-29 17:50:04Z", "error_codes": [700016], "timestamp": "2025-05-29 17:50:04Z", "trace_id": "XXXXXXXX", "correlation_id": "XXXXXXXXXX", "error_uri": "https://login.microsoftonline.com/error?code=700016"}

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