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Replications are not shown in NetApp Console Agent

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Category:
netapp_console
Specialty:
netapp_console
Last Updated:

Applies to

  • NetApp Console Agent

Issue

No replication info is shown in the console agent although there are healthy existing replications between the discovered clusters.

Cause

The complete Root cause is unknown, we were unable to collect debug info from the faulty console agent as customer did not have the key pair needed to access the instance.
However, it is likely that the cause was manual direct discovery of the existing clusters instead of the proper use of the "+Add" button located in the Storage >> Management screen.

Solution

  • Restart or stop/start the console agent.
  • Remove and re-discover the existing clusters.
  • Create a new console agent.

Partner Notes

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Additional Information

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Internal Notes

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