How to SSH into NetApp Console OVA
Applies to
NetApp Console Agent
Description
This article explains how to enable remote diagnostic access and SSH into a NetApp Console OVA using the diag user.
Procedure
Step-by-Step Guide:
1. Access the Serial Console
- Connect to the OVA via your hypervisor VMware console.
- The initial login is username 'maint' with a password defined when the OVA was deployed.
- You will see the Maintenance Console screen with the Main Menu:
Maintenance Console : "NetApp Console Agent <version>"
Main Menu:
1 ) System Configuration
2 ) Network Configuration
3 ) Support and Diagnostics
x ) Exit
Enter your choice:
2. Navigate to Support and Diagnostics:
- At the prompt:
Enter your choice: 3
- This opens:
Support and Diagnostics Menu:
1 ) Access diagnostic shell
2 ) Enable remote diagnostic access
b ) Back
x ) Exit
3. Enable Remote Diagnostic Access
Enter:
Enter your choice: 2
- When prompted:
Remote diagnostic access is disabled.
Would you like to enable remote diagnostic access? (y/n)
Type:
y
Set a password:
New password:
Retype new password:
- You will see:
password updated successfully
Remote diagnostic access will be disabled after midnight UTC tomorrow or after the first use.
Press ENTER to continue.
- Go back to Main Menu → Network Configuration → Show IP settings.
- Open PuTTY or any SSH client.
- Enter:
- Host Name (IP): 10.x.x.x
- Port: 22
- Connection type: SSH
- Click Open.
- At the SSH prompt:
- login as: diag
- Enter the password you set in Step 3.
- Important Notes:
-
- Remote access is temporary.
- Re-enable if needed for future sessions.
Partner Notes
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Additional Information
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Internal Notes
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