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Error self signed certificate in certificate chain

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Applies to

  • Blue XP Connector
  • Install connector on Linux Host
  • Certificate included during install
  • Certificate Authority (CA)

Issue

Manual install of connector on linux host with certificate fails with error :  

self signed certificate in certificate chain

....

Installation failed, further info can be found on: /tmp/installer.log
 
 
 
/tmp/Installer.log :
 
Error: self signed certificate in certificate chain
 
 
[root@Linux ~]#  ./BlueXP-Connector-Cloud-v3.9 --cacert=/tmp/cacert/certificate.cer
[✔] Verifying root permissions
[✔] Verifying
memory OK
[✔] Verifying CPU OK
[✔] Verifying Docker version OK
20.10.19
[✔] Verify Docker service is enabled OK
[✖] Verifying
network Failed validating network
prerequisites
.-----------------------------------------------------------------------------------------------------------.
| URL
                                                     | status
|
|------------------------------------------------------------+----------------------------------------------|
|
https://cloudmanagerinfraprod.azurecr.io                   | self signed certificate in certificate chain
|
|------------------------------------------------------------+----------------------------------------------|

Cause

Root CA not included in the certificate chain.

Solution

  1. Append the root certificate to the certificate chain:

Example:

cat rootCA.pem >> /tmp/cacert/certificate.cer

  1. Provide the resulting certificate file with rootCA appended to the customer certificate chain to the installer via command line argument

Example:

./BlueXP-Connector-Cloud-v3.9 --cacert=/tmp/cacert/certificatewithrootCA.cer

Additional Information

additionalInformation_text

Internal Notes

internalNotes_text

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