Azure Token Authentication Error in BlueXP
Applies to
- BlueXP
- Azure NetApp Files (ANF)
Issue
When attempting to access the ANF Working Environment in BlueXP, the following error message is displayed:
Failed getting azure token from creds service {"error": "unauthorized_client", "error_description": "AADSTS700016: Application with identifier 'XXXX' was not found in the directory 'XXXInc.'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant. Trace ID:XXXXX Correlation ID: XXXXXX Timestamp: 2025-05-29 17:50:04Z", "error_codes": [700016], "timestamp": "2025-05-29 17:50:04Z", "trace_id": "XXXXXXXX", "correlation_id": "XXXXXXXXXX", "error_uri": "https://login.microsoftonline.com/error?code=700016"}Cause
The error occurs because the application with the identifier was not found in the Azure Active Directory (AAD) of the tenant. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant
Solution
Work with their Azure admin to ensure the application is correctly registered and configured in the Azure Active Directory:
1. Verify that the application with identifier ID is registered in the Azure Active Directory (AAD) of the tenant.
2. Ensure that the application has been installed and consented to by an administrator or a user in the tenant.
3. Verify that the authentication request is being sent to the correct tenant.
4. Update the application configuration if necessary to ensure it points to the correct tenant.
Partner Notes
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Additional Information
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Internal Notes
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