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Adding Fsxadmin password failing with validation error over the BlueXP workload factory

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11
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Public
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0
Category:
cloud-volumes-ontap-cvo
Specialty:
ds_wf
Last Updated:

Applies to

  • BlueXP
  • Workload Factory
  • Amazon FSx for NetApp ONTAP

Issue

  • BlueXP giving the message "Error: Failure validating password" error when trying to supply the fsxadmin credentials.
  • Connector SERVER.LOG reported following error messages:

2025-08-14 07:14:06,142 UTC ERROR [Working Environment Summary] [xxxx] [] [System] (simplicator-akka.actor.default-dispatcher-50) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/AwsProtocol/describeRegions failed: Unable to load credentials. Access key or secret key are null.com.amazonaws.SdkClientException: Unable to load credentials. Access key or secret key are null.

2025-08-16 06:32:47,068 UTC ERROR [Relationships ] [xx000] [xxxx] [test.com] (simplicator-akka.actor.default-dispatcher-34) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/OntapRestProtocol/describeOntapVersion failed: connection timed out: /xx.xx.xx.xx:443java.net.ConnectException: connection timed out: /xx.xx.xx.xx:443

2025-08-16 06:33:07,193 UTC ERROR [All Relation Ships] [xx] [xx ] [test.com] (simplicator-akka.actor.default-dispatcher-36) [GenerateRoutes:273] Got a failure:com.netapp.oncloud.simplicator.client.common.SimplicatorException: Connection attempt to xx.xx.xx.xx:443 failed

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