Adding Fsxadmin password failing with validation error over the BlueXP workload factory
Applies to
- BlueXP
- Workload Factory
- Amazon FSx for NetApp ONTAP
Issue
- BlueXP giving the message "Error: Failure validating password" error when trying to supply the fsxadmin credentials.
- Connector SERVER.LOG reported following error messages:
2025-08-14 07:14:06,142 UTC ERROR [Working Environment Summary] [xxxx] [] [System] (simplicator-akka.actor.default-dispatcher-50) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/AwsProtocol/describeRegions failed: Unable to load credentials. Access key or secret key are null.com.amazonaws.SdkClientException: Unable to load credentials. Access key or secret key are null.
2025-08-16 06:32:47,068 UTC ERROR [Relationships ] [xx000] [xxxx] [test.com] (simplicator-akka.actor.default-dispatcher-34) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/OntapRestProtocol/describeOntapVersion failed: connection timed out: /xx.xx.xx.xx:443java.net.ConnectException: connection timed out: /xx.xx.xx.xx:443
2025-08-16 06:33:07,193 UTC ERROR [All Relation Ships] [xx] [xx ] [test.com] (simplicator-akka.actor.default-dispatcher-36) [GenerateRoutes:273] Got a failure:com.netapp.oncloud.simplicator.client.common.SimplicatorException: Connection attempt to xx.xx.xx.xx:443 failed