Data Infrastructure Insights KBs
Data Infrastructure Insights KBs
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Check the Cloud Services Status Page
What's New with Data Infrastructure Insights?
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Stay up to date with the latest features available with Data Infrastructure Insights (formerly Cloud Insights)
Get Started with Data Infrastructure Insights
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Learn how to subscribe to Data Infrastructure Insights (formerly Cloud Insights)
Data Infrastructure Insights API
Integrate Data Infrastructure Insights with other applications
Integrate Data Infrastructure Insights with other applications
Data Collector List
View vendor specific reference information for all data collectors
View vendor specific reference information for all data collectors
General Troubleshooting
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Troubleshooting common errors and issues in Data Infrastructure Insights (formerly Cloud Insights)
Other Resources
- Stale "cloudsecure_" and disconnected FPolicy policies present in fpolicy show-engine and fpolicy show outputsWed, 22 Oct 2025
- How to verify SWS gateway logs for Data Collection Health AlertsWed, 22 Oct 2025
- When a person reads a file once, does SWS always count it as a single read activity?Tue, 21 Oct 2025
- DII Metric query object NetApp_ontap.snapmirror does not appear to be returning data for all columnsTue, 21 Oct 2025
- Why do I not see FPolicy metrics from my ONTAP REST collectorMon, 20 Oct 2025
- Discrepancy in CIFS Shares After Migrating from ONTAP to REST in DIIFri, 17 Oct 2025
- DII custom monitor only displays objects having historical record for applied filtersWed, 15 Oct 2025
- How to check DII compatibilityTue, 14 Oct 2025
- Is it supported to install third-party agent-based management software on DII SWS?Tue, 14 Oct 2025
- False Positive Ransomware Alert Triggered by Legitimate User Activity in DIIMon, 13 Oct 2025
- How to retrieve your organization details in console / BXPMon, 13 Oct 2025
- How to retrieve your DII tenant IDMon, 13 Oct 2025
- Windows AU install for Data Infrastructure Insights fails with Error 2738Sat, 11 Oct 2025
- VM Guest Information Shows “N/A” for 15/30-Minute Ranges in DII ONTAP Essentials > VMwareFri, 10 Oct 2025
- DII manual polling doesn't work with all ONTAP REST type collectorsFri, 03 Oct 2025
- DII API fails with HTTP 401 error even though access token is still validWed, 01 Oct 2025
- StorageGRID Collector Does Not Display Performance Metrics (Latency/IOPS) in DIIMon, 29 Sep 2025
- SWS and FPolicy: Frequently Asked QuestionsThu, 25 Sep 2025
- Data Collection Fails on FSXN Due to cluster-identity-get error in DIIWed, 24 Sep 2025
- Workload Security Data Collector status error "No route to host" for User Directory Data CollectorWed, 17 Sep 2025
- DII Metric query object NetApp_ontap.snapmirror does not appear to be returning data for all columnsSat, 25 Oct 2025
- Acquisition Unit Server is suddenly and continuously being reported as Not connectedThu, 23 Oct 2025
- Why do I not see FPolicy metrics from my ONTAP REST collectorThu, 23 Oct 2025
- Stale "cloudsecure_" and disconnected FPolicy policies present in fpolicy show-engine and fpolicy show outputsWed, 22 Oct 2025
- How to verify SWS gateway logs for Data Collection Health AlertsWed, 22 Oct 2025
- Workload Security Agent is not configured due to failure of HTTP GET with error nullWed, 22 Oct 2025
- ASAr2 collector is not reflecting performance data on landing page in DIIWed, 22 Oct 2025
- When a person reads a file once, does SWS always count it as a single read activity?Tue, 21 Oct 2025
- Data collector in Data Infrastructure Insights failed performance poll due to multiple contextsMon, 20 Oct 2025
- Discrepancy in CIFS Shares After Migrating from ONTAP to REST in DIIFri, 17 Oct 2025
- DII custom monitor only displays objects having historical record for applied filtersWed, 15 Oct 2025
- How to check DII compatibilityTue, 14 Oct 2025
- Is it supported to install third-party agent-based management software on DII SWS?Tue, 14 Oct 2025
- Is it supported to install third-party agent-based management software on AU of DII?Tue, 14 Oct 2025
- Data Infrastructure Insights Workload Security data collector: External fpolicy server terminatedMon, 13 Oct 2025
- False Positive Ransomware Alert Triggered by Legitimate User Activity in DIIMon, 13 Oct 2025
- Azure NetApp Files Data Collector failed because return value is nullMon, 13 Oct 2025
- NetApp ONTAP Data Management Software Data Collector failed intermittently in DIIMon, 13 Oct 2025
- Unable to find the delete activity entry for volume in SWSMon, 13 Oct 2025
- Workload Security Data Collectors went in error state after Agent upgradeMon, 13 Oct 2025