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Cannot verify availability of the object store from node Reason: Expired token.

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413
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Public
Votes:
7
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:

Applies to

  • NetApp Cloud Tiering
  • ONTAP 9
  • FabricPool

Issue

  • The ONTAP cluster is not able to reach the object store being using for cloud tiering 
  • From NetApp Console server.logs show that the cluster cannot reach the object store:  
""failureMessage": "Cannot verify availability of the object store from node . Reason: Expired token.""
  • The ONTAP EMS logs show the follow error:
Mon Oct 20 21:07:28 -0400 [cluster: OscHighPriThreadPool: object.store.unavailable:EMERGENCY]: Unable to connect to the object store "S3Bucket" from node e8a132b2-xxx-xxxx-xxxx-xxxxxxxxxxx. Reason: Expired token.

 

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