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Why BlueXP users getting session timeout within 3 hours ?

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Applies to

  • BlueXP UI
  • Software as a service (SaaS) 
  • Login session timeout 

Answer

As per current BlueXP UI design, session timeout (not just idle session timeout) is set to 3 hours default over-riding the auth0 timeout of 6 hours and any custom policy from Identity provider related to application session timeout.

BlueXP UI Engineering is working on a revised design of custom logout time instead of default 3 hours where customers can chose based on their requirements.

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