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Unable to login to Console using federated credentials

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Applies to

  • NetApp Console
  • Federation
  • Microsoft Entra ID
  • Active Directory Federation Services (ADFS)
  • PingFederate
  • SAML

Issue

  • Unable to login anymore to console.netapp.com using federated credentials.
  • When attempting to login to Console using the federated credentials, the following error appears: invalid_request: failed to obtain access token

access token login failure.png

  • Applies to other federated users as well

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