Unable to upgrade Service manager automatically for BlueXP and Onprem Connectors
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- 1,098
- Visibility:
- Public
- Votes:
- 0
- Category:
- cloud-manager
- Specialty:
- cloud
- Last Updated:
- 4/15/2025, 6:45:40 PM
Applies to
- BlueXP
- OnPrem Connectors
Issue
- BlueXP Connector is inactive, but the VM is online
- BlueXP timeline reporting that Upgrade Service Manager task is failing to upgrade from current version to new version
- Auto upgrade of service manager is failing and the following errors can be seen in the service manager logs:
Error:Failed to update service manager: Error: Failed to dry-run sm2 binary: node:internal/process/task_queues:96 runMicrotasks(); ^ Error: docker login failed with status 1 error: WARNING! Using --password via the CLI is insecure. Use --password-stdin. Error response from daemon: Get "https://cloudmanagerinfra.azurecr.io/v2/":URLBlocked at dockerLogin (/snapshot/sm2dist/bundle.js) at processTicksAndRejections (node:internal/process/task_queues:96:5) at async dryrun (/snapshot/sm2dist/bundle.js) at async /snapshot/sm2dist/bundle.js
Error:Failed to update service manager: Error: Failed to dry-run sm2 binary: node:internal/process/task_queues:96 runMicrotasks(); ^ Error: Request failed: timeout of 10000ms exceeded at handleAxiosException (/snapshot/sm2dist/bundle.js) at Function.getBaseComponents (/snapshot/sm2dist/bundle.js) at processTicksAndRejections (node:internal/process/task_queues:96:5) at async dryrun (/snapshot/sm2dist/bundle.js) at async /snapshot/sm2dist/bundle.js
Error:Failed to update service manager: Error: Failed to dry-run sm2 binary: node:internal/process/task_queues:96 runMicrotasks(); ^ Error: Request failed: unable to get local issuer certificate at handleAxiosException (/snapshot/sm2dist/bundle.js) at Function.getBaseComponents (/snapshot/sm2dist/bundle.js) at processTicksAndRejections (node:internal/process/task_queues:96:5) at async dryrun (/snapshot/sm2dist/bundle.js) at async /snapshot/sm2dist/bundle.js
{
"oldVersion": "3.0.56",
"newVersion": "3.0.58"
}
- BlueXP UI might be showing following error:
Something went wrong. BlueXP is preparing the Connector