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Unable to refesh secuirty token for the Connector

  1. Last updated
    May 26, 2025
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Views:
12
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
bluexp
Last Updated:
5/26/2025, 4:21:54 PM

Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)

Issue

  • Unable to refresh security token for the connector:

Netapp CVO Token Error.png

  • BlueXP ASUP server.log shows the errors below:

2025-05-12 09:29:28,525 UTC ERROR [Token Generator ] [T6PiQLeA] [ ] [System ] (simplicator-akka.actor.default-dispatcher-105937) [SimplicatorServerActor:304] Failed to generate a token
com.netapp.oncloud.simplicator.client.common.AuthenticationException: Failed to generate a token
at com.netapp.oncloud.simplicator.client.common.Portal.ConcretePortalService$class.throwServiceErrorException$1(ConcretePortalService.scala:29) ~[server-assembly.jar:3.9.43.1724064358317]
at com.netapp.oncloud.simplicator.client.common.Portal.ConcretePortalService$$anonfun$handleServiceError$1$$anonfun$apply$1.apply(ConcretePortalService.scala:37) ~[server-assembly.jar:3.9.43.1724064358317]
at com.netapp.oncloud.simplicator.client.common.Portal.ConcretePortalService$$anonfun$handleServiceError$1$$anonfun$apply$1.apply(ConcretePortalService.scala:37) ~[server-assembly.jar:3.9.43.1724064358317]
at scala.Option.fold(Option.scala:158) ~[server-assembly.jar:3.9.43.1724064358317]

 

 

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