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Issue on Cloud Provider network results in process restarts

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37
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Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:
11/18/2024, 4:44:14 PM

Applies to

  • NetApp CVO
  • SPMD

Issue

  • Processes QPIDD, QDROUTERD, and CSHM contantly being restarted by SPMCTL/SPMD with events similar to below:
  • CSHM

00000055.003618cc 00c8c295 Thu Oct 10 2024 20:57:19 -04:00 [kern_spmd:info:3349] mhost_boot: stop
cshmd with pid 72203 end
00000055.003632c2 00c91439 Thu Oct 10 2024 21:32:08 -04:00 [kern_spmd:info:3349] mhost_boot: start
cshmd begin
00000055.003632c3 00c91439 Thu Oct 10 2024 21:32:08 -04:00 [kern_spmd:info:3349] mhost_boot: exec
cshmd begin
00000055.003632c4 00c91439 Thu Oct 10 2024 21:32:08 -04:00 [kern_spmd:info:3349] mhost_boot: exec
cshmd with pid 83152 end
00000055.003632c5 00c91439 Thu Oct 10 2024 21:32:08 -04:00 [kern_spmd:info:3349] mhost_boot: start
cshmd with pid 83152 end

  • QPIDD​​

00000055.003447c2 00c0a63d Thu Oct 10 2024 06:11:24 -04:00 [kern_spmd:info:3349] mhost_boot: stop qpidd with pid 11978 begin
00000055.003447c5 00c0a63d Thu Oct 10 2024 06:11:24 -04:00 [kern_spmd:info:3349] 0x802605f00: 0: WARNING: spmd::ProcessControlManager: stopProcess:src/process_control_manager.cc:900 Sent signal TERM to stop process (qpidd:11978)
00000055.003447c6 00c0a63d Thu Oct 10 2024 06:11:24 -04:00 [kern_spmd:info:3349] 0x801209f00: 0: INFO: spmd::ProcessControlManager: dumpExitConditions:src/process_control_manager.cc:1053 process (qpidd:11978) exited normally with status 0
00000055.003447c7 00c0a63d Thu Oct 10 2024 06:11:24 -04:00 [kern_spmd:info:3349] mhost_boot: stop qpidd with pid 11978 end

  • In some instances, one or more of the processes may reach the maximum exit threshold and notify events similar to the following:
    • callhome.spm.process.maxexit:Call home for MAXIMUM EXITS THRESHOLD OF A PROCESS MANAGED BY SPM IS REACHED

 

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