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Encrypted volumes offline due to GCP KMS unavailable

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • ONTAP 9
  • NetApp Volume Encryption (NVE)
  • Google Cloud KMS

Issue

All encrypted volumes are taken offline when ONTAP is unable to reach GCP KMS
 
[kern_mgwd:info:2856] 0x832a4ca00: 0: ERR: keymanager_mgwd::health::kmip::KmsHealthHandler: [handleTimeOut]:617: Polling KMS failed for 60+ minutes from the 1st failure:vserver svm_1, count is 5. Going to offline volumes

 

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