Skip to main content
NetApp Knowledge Base

CVO node show command displaying a warning "Failed to retrieve instance metadata" on a node

  1. Last updated
  2. Save as PDF
Views:
56
Visibility:
Public
Votes:
0
Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Azure

Issue

  • Running "node show" command is resulting in below warning:

Cluster::*> node show
Node      Health Eligibility Uptime        Model       Owner    Location 
--------- ------ ----------- ------------- ----------- -------- ---------------
node-01     true true   1 days 09:39 CDvM200
node-02     true true   5 days 19:17 CDvM200

Warning:Unable to list entries on node node-01. Failed to retrieve instance metadata.
2 entries were displayed.

EMS.logController failover of node-01 is not possible: HA interconnect error. Verify that the partner node is running and that the HA interconnect cabling is correct, if applicable. For further assistance, contact technical support.

  • Running "virtual-machine instance show" does not display any information for affected node.

cluster01::> virtual-machine instance show
(system node virtual-machine instance show)
Node: node-01
        Instance ID: -
           Provider: -
Node: node-02
        Instance ID: - xxxxxx
           Provider: - Azure
2 entries were displayed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.