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CVO node fails to boot following upgrade

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320
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Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Microsoft Azure
  • ONTAP 9
  • BlueXP

Issue

  • ONTAP upgrade is attempted in BlueXP
  • The upgrade fails and the timeline shows the following error:

2022-06-30_10h25_55.png

  • In the Azure portal, the virtual machine's serial console shows the following:

Hit [Enter] to boot immediately, or any other key for command prompt.
Booting [x86_64/freebsd/image1/kernel]...
x86_64/freebsd/image2/kernel text=0x1188c0 text=0xa509c8 data=0x3c54d0+0x42f4f8 data=0x3f8 syms=[0x8+0xdb6a8+0x8+0xa02c6]
x86_64/freebsd/image2/platform.ko data=0x3e1660+0x99758 syms=[0x8+0x304f8+0x8+0x2843f]
x86_64/freebsd/image2/mlx4.ko text=0x64a18 data=0xe48+0x80 syms=[0x8+0x3978+0x8+0x2a91]
x86_64/freebsd/image2/mlx4en.ko text=0x221a0 data=0x458+0x10 syms=[0x8+0x1b48+0x8+0x12a8]
---<<BOOT>>---
NetApp Data ONTAP 9.9.1P7
Hyper-V Version: 10.0.20348 [SP1]
  Features=0x2e7f<VPRUNTIME,TMREFCNT,SYNIC,SYNTM,APIC,HYPERCALL,VPINDEX,REFTSC,IDLE,TMFREQ>
  PM Features=0x0 [C2]
  Features3=0xed7b2<DEBUG,XMMHC,IDLE,NUMA,TMFREQ,SYNCMC,CRASH,NPIEP>
hwpc_core: unknown PMC architecture: 0
Mounting from msdosfs:/dev/da0s2 failed with error 19.
Uptime: 2m59s
System rebooting...

  • Stopping and starting the instance does not help

 

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