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CVO can't boot up during upgrade

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Category:
cloud-manager
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cloud
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Applies to

  • Microsoft Azure
  • NetApp Cloud Volumes ONTAP (CVO)
  • NetApp BlueXP

Issue

  • During the upgrade the single CVO from 9.9.0 to 9.9.1P8 ( or other versions) on  BlueXP, the node can't boot as the below message on Azure VM console:
  • Press any key doesn't help and VM boot again.
The operating system has halted.
Please press any key to reboot.
 
System halting...
/Hit [Enter] to boot immediately, or any other key for command prompt.
Booting [x86_64/freebsd/image1/kernel]...
x86_64/freebsd/image1/kernel text=0x116720 text=0xb5a468 data=0x3c0340+0xcd2d70
data=0x3f8 syms=[0x8+0xaf938+0x8+0x84d71]
x86_64/freebsd/image1/platform.ko data=0x49a970+0x96610
syms=[0x8+0x23bc8+0x8+0x1d400]
x86_64/freebsd/image1/mlx4.ko text=0x66278 data=0xe48+0x80
syms=[0x8+0x38d0+0x8+0x2a1e]
x86_64/freebsd/image1/mlx4en.ko text=0x224a0 data=0x458+0x10 syms=[0x8+0x1b18+0x8+0x1285]
NetApp Data
ONTAP 9.9.0
Hyper-V Version: 10.0.20348 [SP1]
 
Features=0x2e7f<VPRUNTIME,TMREFCNT,SYNIC,SYNTM,APIC,HYPERCALL,VPINDEX,REFTSC,IDLE,TMFREQ>
PM Features=0x0 [C2]
 
Features3=0xed7b2<DEBUG,XMMHC,IDLE,NUMA,TMFREQ,SYNCMC,CRASH,NPIEP>
PANIC  : Expected cpu buses ffffffff mismatched fff
version:
9.9.0: Fri Feb  5 06:32:15 EST 2021
conf   : x86_64.optimize.ovf
cpuid = 0
KDB: stack backtrace:
vpanic() at vpanic+0x717/frame
0xffffffff8284c1b0
panic() at panic+0x43/frame 0xffffffff8284c210
icl_identify() at icl_identify+0x364/frame
0xffffffff8284c280
bus_generic_probe() at bus_generic_probe+0x74/frame 0xffffffff8284c2b0
nexus_acpi_attach() at
nexus_acpi_attach+0x32/frame 0xffffffff8284c2d0
device_attach() at device_attach+0x40e/frame
0xffffffff8284c370
bus_generic_new_pass() at bus_generic_new_pass+0x11d/frame 0xffffffff8284c3a0
root_bus_configure() at
root_bus_configure+0x77/frame 0xffffffff8284c3d0
configure() at configure+0x9/frame 0xffffffff8284c3e0
mi_startup() at
mi_startup+0x170/frame 0xffffffff8284c430
btext() at btext+0x3b/frame 0xffffffff814367f0
Uptime: 1s
 
The operating system hashalted.
Please press any key to reboot.

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