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Azure CVO reboots due to long running mlx5dump process

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315
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Category:
cloud-volumes-ontap-cvo
Specialty:
cloud
Last Updated:

Applies to

  • Cloud Volumes ONTAP (CVO)
  • Microsoft Azure

Issue

  • The EMS logs show that the mlx5dump process is running for a longer duration:

Thu Jun 15 06:38:25 -0400 [cluster1-01: sched_monitor: mgr.stack.longrun.proc:notice]: Long running process: mlx5dump

Thu Jun 15 06:43:28 -0400 [cluster1-01: sched_monitor: sk.hog.runtime:notice]: Process mlx5dump ran for 15569 milliseconds

  • The above process triggers a node reboot: 

Thu Jun 15 06:43:36 -0400 [cluster1-01: pha_main000: kern.shutdown.initiator:debug]: SK reboot was initiated by "maytag.ko::fm_handleReserved+763".


Thu Jun 15 06:59:16 -0400 [cluster1-01: sfo_status: callhome.reboot.giveback:notice]: Call home for REBOOT (after giveback)

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