BlueXP does not load the Azure subscription ID for cloud tiering service

Last updated

Apr 21, 2025
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Views:: 13

Visibility:: Public

Votes:: 0

Category:: cloud-tiering

Specialty:: bluexp

Last Updated:: 4/21/2025, 1:14:22 PM

Applies to

BlueXP Cloud Tiering Service

Issue

When attempting to set up cloud tiering with BlueXP the UI does not load the Azure subscription ID.

Server.log errors:

{"log":"{\"timestamp\": \"2025-03-31T17:25:48.630\", \"category\": \"got\", \"level\": \"INFO\", \"serviceRequestId\": \"CT-YET8NsL7\", \"requestId\": \"45088650\", \"module\": \"utils.got.ts\", \"message\": \"GET response status: 500 from: http://cloudmanager_credentials/cred.../subscriptions  body: There was an internal server error. took 202\"}\n","stream":"stdout","time":"2025-03-31T17:25:48.630740661Z"}

{"log":"[2025-03-31 17:25:49,064] [INFO] [com.cloudmanager.credentialsmanager.azure.AzureOps$] [] - calculating  azure credentials with url https://login.microsoftonline.com/fd...pi-version=1.0 and endpoint https://management.azure.com {}\n","stream":"stdout","time":"2025-03-31T17:25:49.064888631Z"}