Failed to connect to the source or target
Applies to
- BlueXP
- Data Broker
- Copy and Sync
Issue
Failed to Sync:
[2024-03-13T13:18:37.307] [INFO] [MASTER] [0] [3009777] SEND MESSAGE: {"message":{"step":"INITIALIZE","relationshipId":"xxxxxxx","status":"FAILED","reason":"Failed to mount source: mount error(13): Permission denied\nRefer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages data-broker.log
[2024-03-13T13:18:37.304] [ERROR] [MASTER] [0] [3009777] Failed to execute command Error: Command failed: mount -t cifs //HOST_IP/'SHARE_NAME$' mnt/xxxxx/xxxxx_src -o domain=emea,vers=2.1,file_mode=0666,dir_mode=0666,iocharset=utf8,mapchars,mfsymlinks
mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg)
at genericNodeError (node:internal/errors:956:15)
at wrappedFn (node:internal/errors:510:14)
at ChildProcess.exithandler (node:child_process:422:12)
at ChildProcess.emit (node:events:519:28)
at ChildProcess.emit (node:domain:488:12)
at maybeClose (node:internal/child_process:1105:16)
at Process.ChildProcess._handle.onexit (node:internal/child_process:305:5) {
code: 32,
killed: false,
signal: null,
cmd: "mount -t cifs //HOST_IP/'SHARE_NAME$' mnt/xxxxx_src -o domain=emea,vers=2.1,file_mode=0666,dir_mode=0666,iocharset=utf8,mapchars,mfsymlinks
relationships.log
[2024-03-13T13:18:37.307] [ERROR] [MASTER] [0] [3009777] [Relationship_ID] fatally failed due to error: Failed to mount source: mount error(13): Permission denied
Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg)