Skip to main content
NetApp Knowledge Base

EFS to NFS sync relationship goes hung without any progress

  1. Last updated
  2. Save as PDF
Views:
98
Visibility:
Public
Votes:
0
Category:
cloud-sync
Specialty:
bluexp
Last Updated:

Applies to

  • Cloud sync
  • AWS EFS

Issue

  • Sync starts but there is no progress on the sync.
 
EFS to NFS sync relationship goes hung without any progress
 
  • Data Broker logs shows that SRC EFS is using NFSv4.1 

[INFO] [MASTER] [0] [1776] Executing command { command: 'mount -t efs fs-xxxxxx.efs.ca-central-1.amazonaws.com:/ mnt/644xxxxxxxxxxxxxx/68986729-a6be-4eac-a9d3-7015485c5f7b_src -o rsize=1048576,wsize=1048576,vers=4.1', timeout: 20000 }

  • Data Broker logs shows no progress in the running and waiting tasks for the transferrer
[2023-04-20T14:07:46.124 [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:07:46.144] [INFO] [TRANSFERRER] [3] [1877]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:07:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:07:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

[2023-04-20T14:08:44.960] [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:08:46.144] [INFO] [TRANSFERRER] [3] [1877] Internaldispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:08:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:08:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

[2023-04-20T14:09:44.960] [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:09:46.144] [INFO] [TRANSFERRER] [3] [1877]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:09:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:09:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

  • Packet traces show READ calls from Data broker to EFS are failing with NFSERR_BADSESSION error. 

EFS to NFS sync relationship goes hung without any progress

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.