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EFS to NFS sync relationship goes hung without any progress

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Applies to

  • Cloud sync
  • AWS EFS

Issue

  • Sync starts but there is no progress on the sync.
 
clipboard_e944480e9eb4b4038698e3accfbf6e86e.png
 
  • Data Broker logs shows that SRC EFS is using NFSv4.1 

[INFO] [MASTER] [0] [1776] Executing command { command: 'mount -t efs fs-xxxxxx.efs.ca-central-1.amazonaws.com:/ mnt/644xxxxxxxxxxxxxx/68986729-a6be-4eac-a9d3-7015485c5f7b_src -o rsize=1048576,wsize=1048576,vers=4.1', timeout: 20000 }

  • Data Broker logs shows no progress in the running and waiting tasks for the transferrer
[2023-04-20T14:07:46.124 [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:07:46.144] [INFO] [TRANSFERRER] [3] [1877]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:07:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:07:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

[2023-04-20T14:08:44.960] [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:08:46.144] [INFO] [TRANSFERRER] [3] [1877] Internaldispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:08:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:08:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

[2023-04-20T14:09:44.960] [INFO] [TRANSFERRER] [1] [1870]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 94, queues: 2 }

[2023-04-20T14:09:46.144] [INFO] [TRANSFERRER] [3] [1877]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 79, queues: 2 }

[2023-04-20T14:09:46.325] [INFO] [TRANSFERRER] [2] [1872]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 103, queues: 2 }

[2023-04-20T14:09:46.541] [INFO] [TRANSFERRER] [4] [1888]Internal dispatcher queue: { runningTasks: 25, waitingTasks: 122, queues: 2 }

  • Packet traces show READ calls from Data broker to EFS are failing with NFSERR_BADSESSION error. 

clipboard_ed977f8432f4e2a84abe8fc8decfeaab4.png

 

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