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Data Broker is offline and seeing error failed to start PM2 process manager

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Category:
cloud-sync
Specialty:
nas
Last Updated:

Applies to

NetApp Cloud Sync

Issue

  • Data Broker shows offline after a patch upgrade on the cloud Linux machine where the broker is installed.
  • Sync status shows "In progress" but is it stuck at 99%.

clipboard_ef8cdcef05b78260db739666fa3f31a3f.png

  • PM2 status command returns "command not found" errror.

[root@opdb1 ~]# pm2 status

-bash: pm2: command not found

  • Also, seeing "failed to start PM2 process manager" error when running systemctl status pm2-root.services command.

clipboard_e98899d7cb8967bc1e9d1094c0ab30d83.png

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