Skip to main content
NetApp Knowledge Base

Cloud Sync Data Broker shows status as unknown

  1. Last updated
    May 27, 2024
  2. Save as PDF
Views:
292
Visibility:
Public
Votes:
0
Category:
cloud-sync
Specialty:
bluexp
Last Updated:
5/27/2024, 12:22:45 PM

Applies to

BlueXP Copy & Sync

Issue

  • Data Broker shows status as Unknown under Manage Data brokers tab in Blue XP sync page
 
Cloud Sync Data Broker shows status as unknown
  • pm2 service is running on the data broker

# pm2 status all

Cloud Sync Data Broker shows status as unknown

  • Data broker logs ( /opt/netapp/databroker/logs/data-broker.log) shows "statusCode : 403" and "code: 'InvalidClientTokenId'"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.