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Unable to view and create support cases in BlueXP

  1. Last updated
    Jan 31, 2024
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Category:
cloud-manager
Specialty:
bluexp
Last Updated:
1/31/2024, 7:50:34 PM

Applies to

  • BlueXP
  • NetApp Support Site (NSS)

Issue

  • Support cases are not visible in BlueXP
  • When trying to create a support case in BlueXP, it fails with: 

Error: You are not authorized to create a case against the selected service. 

NSS Error.png
 

 

 

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