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Unable to login to Cloud central after ADFS certificate renewal

  1. Last updated
    Aug 27, 2024
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257
Visibility:
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Category:
cloud-manager
Specialty:
bluexp
Last Updated:
8/27/2024, 3:07:37 AM

Applies to

  • Cloud Central
  • Identity Federation with BlueXP
  • Active Directory Federation Services (ADFS)
  • Cloud Insights(CI)

Issue

  • Unable to login to Cloud central after ADFS certificate expires.
  • Unable to login to Cloud Insights after ADFS certificate expires.

Error seen while trying to login to CI:

You may have pressed the back button, refreshed during login, opened too many login dialogs, or there is some issue with cookies, since we couldn't find your session. Try logging in again. If the problem persists please contact NetApp Cloud Support.Invalid_request: Invalid thumbprint (configured: CBFD46C2DFAC99BADBBB1E6D70A766ACA6E130CD. calculated: 5F593E39176001A84620F2C5B0B6F6D2F48E5EB9)

 

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