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Unable to login to BlueXP using federated credentials

  1. Last updated
    Jun 30, 2023
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Category:
cloud-manager
Specialty:
bluexp
Last Updated:
6/30/2023, 12:54:32 PM

Applies to

  • BlueXP
  • Federated Account (Azure AD, SAML, ADFS)

Issue

  • Cannot login anymore to cloud.netapp.com using Active Directory Federation Services connection
  • Cannot use federated credentials to log into BlueXP to manage CVO instance.
  • When attempting to login to BlueXP using the federated credentials, the following error appears: invalid_request: failed to obtain access token

access token login failure.png

  • Applies to other users as well

 

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