Skip to main content
NetApp Knowledge Base

Unable to discover the on-prem and CVO ONTAP system

  1. Last updated
  2. Save as PDF
Views:
70
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Cloud Volumes ONTAP

Issue

  • BlueXP shows On-Prem and CVO ONTAP as failed :

clipboard_eaeeac035cb6e8449ceca915fe4c926ba.png

  • Unable to discover the On-Prem and Cloud Volumes ONTAP.
  • Once the On-Prem and Cloud Volumes ONTAP system are re-discovered getting an error:
    Something went wrong. BlueXP is preparing the Connector. Please wait a few minutes
 
From the  BlueXP Timeline:
 
Error:failed to perform container upgrade task (singleTask - false). java.lang.RuntimeException: Failed to deploy containers. cloudmanager_health-checker is up-to-date mysql is up-to-date cloudmanager_credentials is up-to-date occm is up-to-date cloudmanager_message-poller is up-to-date cloudmanager_snapcenter is up-to-date cloudmanager_aiops is up-to-date cloudmanager_cs_reports is up-to-date cloudmanager_storage_services is up-to-date cloudmanager_protocol-proxy is up-to-date cloudmanager_tagging is up-to-date cloudmanager_forwarder is up-to-date cloudmanager_tiering is up-to-date cloudmanager_compliance is up-to-date cloudmanager_ontap-proxy is up-to-date cloudmanager_audit is up-to-date cloudmanager_scs_cloud is up-to-date cloudmanager_cbs_catalog is up-to-date cloudmanager_ransomware-protection is up-to-date cloudmanager_cbs is up-to-date cloudmanager_logs_handler is up-to-date squid is up-to-date Starting cloudmanager_dr_agent ... cloudmanager_k8s_integ_v2_connector is up-to-date [1A[2K Starting cloudmanager_dr_agent ... [31merror[0m [1B ERROR: for cloudmanager_dr_agent Cannot start service cloudmanager_dr_agent: OCI runtime create failed: container_linux.go:346: starting container process caused "process_linux.go:319: getting the final child's pid from pipe caused \"EOF\"": unknown ERROR: for cloudmanager_dr_agent Cannot start service cloudmanager_dr_agent: OCI runtime create failed: container_linux.go:346: starting container process caused "process_linux.go:319: getting the final child's pid from pipe caused \"EOF\"": unknown Encountered errors while bringing up the project.
 
Error:failed to perform container upgrade task (singleTask - false). java.lang.RuntimeException: Failed to calculate system configuration

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.