Skip to main content
NetApp Knowledge Base

Unable to deploy BlueXP Connector

  1. Last updated
    Jun 24, 2024
  2. Save as PDF
Views:
342
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
netapp_console
Last Updated:
6/24/2024, 12:55:18 PM

Applies to

  • BlueXP
  • Firewall

Issue

When attempt to install BlueXP connector software manually the installation failed with error of validating network prerequisites. 
root@xxxx:/home/ApplicationAdmin/Connector_BlueXP.binary/v3.9.38# ./BlueXP-Connector-Cloud-v3.9.38
[✔] Verifying root permissions
[✔] Verifying memory OK
[✔] Verifying CPU OK
[✔] Verifying Docker version OK
20.10.24
[✔] Verify Docker service is enabled OK
[✖] Verifying network Failed validating network prerequisites
.------------------------------------------------------------------------------.
| URL                         | status          |
|------------------------------------------------------------+-----------------|
| https://support.netapp.com                                 | read ECONNRESET |
|------------------------------------------------------------+-----------------|
| https://cloudmanager.cloud.netapp.com/tenancy/health       | OK |
|------------------------------------------------------------+-----------------|
| https://stream.cloudmanager.cloud.netapp.com             | OK              |
|------------------------------------------------------------+-----------------|
| https://cloudmanagerinfraprod.azurecr.io                   | OK |
|------------------------------------------------------------+-----------------|
| https://production-artifacts.cloudmanager.cloud.netapp.com | OK |
'------------------------------------------------------------------------------'

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.