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Proxy certificate file upload fails on Connector deployment

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Category:
cloud-manager
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cloud
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Applies to

  • BlueXP
  • Connector installation
  • Transparent Zscaler certificate on proxy setup

Issue

During connector installation with a proxy configuration, Zscaler certificate upload fails with error:
 
File upload failed
 
clipboard_e23cbf290c366942e3d10187ded14fdaa.png
 
From Connector CLI the logs show a certificate error:

root@connector-vm:/opt/application/netapp/service-manager-2/logs# tail -f service-manager.log

{"level":"error","message":"Error: docker login failed with status 1 error: WARNING! Using --password via the CLI is insecure. Use --password-stdin.\nError response from daemon: Get \https://cloudmanagerinfraprod.azurecr.io/v2/\: x509: certificate signed by unknown authority\n\n   

When testing connection to above endpoint with certificate:

root@connector-vm:/opt/application/netapp/service-manager-2$ wget https://cloudmanagerinfraprod.azurecr.io/v2
--2023-06-14 10:07:46--  https://cloudmanagerinfraprod.azurecr.io/v2
Resolving cloudmanagerinfraprod.azurecr.io (cloudmanagerinfraprod.azurecr.io)... 20.62.128.36
Connecting to cloudmanagerinfraprod.azurecr.io (cloudmanagerinfraprod.azurecr.io)|20.62.128.36|:443... connected.
ERROR: cannot verify cloudmanagerinfraprod.azurecr.io's certificate, issued by ‘CN=Zscaler Intermediate Root CA (zscloud.net) (t)\\ ,OU=Zscaler Inc.,O=Zscaler Inc.,ST=California,C=US’:
Unable to locally verify the issuer's authority.

 

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