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No connectivity error for BlueXP Backup and Recovery

  1. Last updated
    Jun 24, 2024
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Category:
cloud-manager
Specialty:
bluexp
Last Updated:
6/24/2024, 4:04:33 PM

Applies to

BlueXP Backup and Recovery

Issue

  • When using BlueXP Backup and Recovery Browse and Restore to restore a file, an error is seen in the UI

clip_image002.jpg

  • Errors seen in the Server logs:

[2024-05-29T16:53:39.104] [server] [ERROR] [Y1DGNJRK] [file:...opt.netapp.cbs.server.operations.sfr-operations.js] Failed to start file explore. Timed out while waiting for the ADC Container mount directory volume to be Ready\n","stream":"stdout","time":"2024-05-29T16:53:39.104848439Z"}{"log":"[2024

[2024-05-29T16:53:39.101] [server] [ERROR] [Y1DGNJRK] [file:...opt.netapp.cbs.server.utils.utils.js] Failed to execute shell commands Error: Command failed: umount -f /opt/netapp/cbs/mount_CBS_Cloned_dlgl_admin_snapshotId_5da6c8d3_4a15_4861_b18e_xxxxxxxxxx\n","stream":"stdout","time":"2024 05-29T16:53:39.10193429Z"}{"log":"umount: can't unmount /opt/netapp/cbs/mount_CBS_Cloned_dlgl_admin_snapshotId_5da6c8d3_4a15_4861_b18e_xxxxxxxxxx: Invalid argument\n","stream":"stdout","time":"2024-05-29T16:53:39.101949591Z"}{"log":"\n","stream":"stdout","time":"2024-05-29T16:53:39.101954092Z"}{"log":

 

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