New connector deployment stuck at pending state
Applies to
- Microsoft Azure
- BlueXP
Issue
- Connector creation failed with error ,
{"message":"Failed to deploy connector.","priority":"error"}
{"message":"Connector is not ready. Attempts exhausted.","priority":"error"}
{"message":"Error: Connector is not ready. Attempts exhausted.\n at n.project (https://cloudmanager.netapp.com/stat...unk.js:1:32000)\n at n._next (https://cloudmanager.netapp.com/stat...hunk.js:2:9920)\n at n.next (https://cloudmanager.netapp.com/stat...hunk.js:2:2920)\n at e.notifyNext (https://cloudmanager.netapp.com/stat...hunk.js:1:8301)\n at e._next (https://cloudmanager.netapp.com/stat...hunk.js:1:2942)\n at n.next (https://cloudmanager.netapp.com/stat...hunk.js:2:2920)\n at https://cloudmanager.netapp.com/stat...unk.js:2:12336","priority":"error"}
- From the server.log, we see the below error during the deployment,
2022-10-13 05:42:11,822 UTC ERROR [Standalone ] [g484sBHa] [ ] [System ] (simplicator-akka.actor.default-dispatcher-6) [SimplicatorServerActor:277] Handling TimeoutException
java.util.concurrent.TimeoutException: Request timeout to cloudmanager.cloud.netapp.com/20.44.75.43:443 after 30000 ms
at org.asynchttpclient.netty.timeout.TimeoutTimerTask.expire(TimeoutTimerTask.java:43) ~[server-assembly.jar:3.9.13.1639286161173]
- Connectivity check to the endpoints failed with "unable to establish SSL connection"
# wget --no-check-certificate https://support.netapp.com
--2022-10-12 07:05:03-- https://support.netapp.com/
Resolving support.netapp.com (support.netapp.com)... 216.240.21.18, 2620:10a:4005:c000::a78:2d11
Connecting to support.netapp.com (support.netapp.com)|216.240.21.18|:443... connected.
Unable to establish SSL connection.