Skip to main content
NetApp Knowledge Base

Installing a BlueXP Connector Fails with Timeout Error

  1. Last updated
  2. Save as PDF
Views:
28
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

BlueXP

Issue

When attempting to install a BlueXP connector, a timeout error occurs, and the following error messages are logged in the service manager log:
{"level":"info","message":"[+] Pulling cloudmanager_traefik cloudmanagerinfraprod.azurecr.io/cloudmanager_traefik:production-5b1a77f-36-S","timestamp":"2024-11-20T23:14:39.601Z"}{"level":"error","message":"[-] docker-compose pull status 125 Error: open /etc/containers/policy.json: no such file or directory\n","timestamp":"2024-11-20T23:14:39.641Z"}
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.