Connector deployment fails due to custom encrypted KMS Key

Last updated

Jul 18, 2025
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 12

Visibility:: Public

Votes:: 0

Category:: cloud-manager

Specialty:: bluexp

Last Updated:: 7/18/2025, 1:15:37 PM

Applies to

BlueXP
Connector

Issue

Connector deployment is failing in BlueXP
BlueXP Timeline is clean and shows add agent completing successfully.

BlueXP Deployment Failure Logs repeating the following:

{"message":"Polling stack status...","priority":"info"}

{"message":"Current stack status:","priority":"info"}

{"StackId":"arn:aws:cloudformation:us-east-1:770457392840:stack/BlueXPOCCM1752679066707/1ef74110-6258-11f0-bf47-0affd9fbf425","StackName":"BlueXPOCCM1752679066707","Description":"BlueXP Connector","Parameters":[{"ParameterKey":"RemoteAccessCIDRHttp","ParameterValue":"10.0.0.0/8"},{"ParameterKey":"KeyPair","ParameterValue":"AWSSharedServ"},{"ParameterKey":"VPCId","ParameterValue":"vpc name"},{"ParameterKey":"RemoteAccessCIDRSsh","ParameterValue":"10.0.0.0/8"},{"ParameterKey":"EncryptionKey","ParameterValue":"arn:aws:kms:us-east-1:770457392840:alias/OZ-PROD-KMS"},{"ParameterKey":"SubnetId","ParameterValue":"subnet"},{"ParameterKey":"RemoteAccessCIDRVPC","ParameterValue":"172.0.0.0/24},{"ParameterKey":"RemoteAccessCIDRHttps","ParameterValue":"10.0.0.0/8"},{"ParameterKey":"ConnectorUserData3","ParameterValue":""},{"ParameterKey":"AwsARN","ParameterValue":"arn:aws"},{"ParameterKey":"ConnectorUserData2","ParameterValue":""},{"ParameterKey":"ConnectorUserData4","ParameterValue":""},{"ParameterKey":"InstanceName","ParameterValue":"BlueXP"},{"ParameterKey":"RoleName","ParameterValue":"BlueXP-Role"},{"ParameterKey":"ConnectorUserData1","ParameterValue":"user data"},{"ParameterKey":"CustomExternalSecurityGroup","ParameterValue":""},{"ParameterKey":"EncryptVolume","ParameterValue":"true"},{"ParameterKey":"DedicatedVPC","ParameterValue":"false"},{"ParameterKey":"IamProfileName","ParameterValue":"netapp_bluexp"},{"ParameterKey":"AllocatePublicIP","ParameterValue":"false"}],"CreationTime":"2025-07-16T15:18:26.668Z","RollbackConfiguration":{"RollbackTriggers":[]},"StackStatus":"CREATE_IN_PROGRESS","DisableRollback":false,"NotificationARNs":[],"Capabilities":["CAPABILITY_IAM","CAPABILITY_NAMED_IAM"],"Outputs":[],"Tags":[],"EnableTerminationProtection":false,"DriftInformation":{"StackDriftStatus":"NOT_CHECKED"}}

AWS Cloud Formation stack shows failure: