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Cloud Classification export fails due to access denied

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Applies to

  • NetApp Console
  • Cloud Classification/Data Sense

Issue

  • Data investigation reports from Cloud Classification fail to export data from ONTAP.
  • Audit logs show:

    | INFO | ds_audit_logger | export_search_base | 354 | 87 | None | export_search_base_354 | export_investigation_report - action_id: 13, state: FAILED, task_name: EXPORT_DASHBOARD_CSV_TASK, report_name: Share3_All_List, data_mode: DataMode.FILES, share: sharename, Reason: Access denied. Ensure the ONTAP export policy allows access from the classification instance.

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