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Charging method is greyed out in Working Environment overview

Views:
36
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:
2/25/2025, 10:42:40 AM

Applies to

  • Cloud Volumes ONTAP (CVO)
  • BlueXP
  • Microsoft Azure

Issue

Unable to change the charging method from node based to capacity based as it gives the below warning :

Your system has been identified as an old pre-saas deployment method, which is under a risk of encountering a charging issue when performing the transition. Please contact your NetApp representative or Support for further guidance.
 
From CVO's working environment overview :

clipboard_e1e8f6a969592d4e219179273aad82a04.png

 

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