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CVO going to inactive state frequently in BlueXP UI

  1. Last updated
    May 7, 2025
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Category:
cloud-manager
Specialty:
cloud
Last Updated:
5/7/2025, 12:42:35 PM

Applies to

  • BlueXP
  • RHEL / Podman
  • Memory issue with OCCM container

Issue

  • CVO discovered in BlueXP UI keep going in failed state intermittently.
  • All CVO working environments in BlueXP canvas are reported as failed with the error below:
    akka.pattern.AskTimeoutException: Recipient[Actor[akka://oncloud/user/ConfigurationActor#1412321233]] had already been terminated. Sender[null] sent the message of type "com.netapp.oncloud.common.configuration.ConfigActor$GetValue"
  • Connector reboot or service-manager restart does not fix the issue permanently as the working environments are marked again as failed after sometime following the restart

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