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BlueXP connector shows Inactive status in the UI

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Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Amazon Web Services (AWS)
  • Permissions

Issue

  • BlueXP UI does not load and the connector status shows Inactive
  • Connector SERVER.LOG shows a 403 related error
    2024-07-30 15:16:52,074 UTC ERROR [Working Environment Summary   ] [xxxxxx] [             ] [System         ] (simplicator-akka.actor.default-dispatcher-60) [SimplicatorServerActor:304] You are not authorized to perform this operation. User: arn:aws:sts::xxxxxxxxxxx:assumed-role/Cloud-Manager-Operator-netappxx/i-xxxxxxxxxxx is not authorized to perform: ec2:DescribeNetworkInterfaces with an explicit deny
    in a service control policy (Service: AmazonEC2; Status Code: 403; Error Code: UnauthorizedOperation; Request ID: a2b0ffde-574f-4abb-8e5f-031ed82d3f12; Proxy: null)
    com.amazonaws.services.ec2.model.AmazonEC2Exception: You are not authorized to perform this operation. User: arn:aws:sts::xxxxxxxxxx:assumed-role/Cloud-Manager-Operator-netappxx/i-xxxxxxxxxxxx is not authorized to perform: ec2:DescribeNetworkInterfaces with an explicit deny in a service control policy (Service: AmazonEC2; Status Code: 403; Error Code: UnauthorizedOperation; Request ID: a2b0ffde-574f-4abb-8e5f-031ed82d3f12; Proxy: null)

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