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BlueXP cannot load system manager

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Category:
cloud-manager
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cloud
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Applies to

  • BlueXP
  • System Manager

Issue

When access System Manager form BlueXP it fails with the following error:
 
Something went wrong with system manager.png
 
This error can be seen in the service.manager logs of the Connector:
 

{"level":"error","message":"Failed update client infra status task TypeError: Cannot read properties of null (reading 'services')","timestamp":"2025-04-14T05:56:00.003Z"}

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