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BlueXP cannot load system manager

  1. Last updated
    Apr 16, 2025
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21
Visibility:
Public
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0
Category:
cloud-manager
Specialty:
cloud
Last Updated:
4/16/2025, 3:35:59 PM

Applies to

  • BlueXP
  • System Manager

Issue

When access System Manager form BlueXP it fails with the following error:
 
Something went wrong with system manager.png
 
This error can be seen in the service.manager logs of the Connector:
 

{"level":"error","message":"Failed update client infra status task TypeError: Cannot read properties of null (reading 'services')","timestamp":"2025-04-14T05:56:00.003Z"}

 

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