Skip to main content
NetApp Knowledge Base

BlueXP cannot discover FSx environments

  1. Last updated
  2. Save as PDF
Views:
111
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Amazon FSx

Issue

  • When attempting to discover a FSx environment, the UI never loads, the blue circle just spins
  • The following error is seen in the Server.log of the Connector:

2025-01-0917:47:59,753 UTC ERROR [Fabric Pool Resources Cleanup ] [KG1dIKgh] [             ] [System         ](oncloud-akka.actor.default-dispatcher-21) [FabricPoolResourcesCleanupAwsExecutor:85]Failed to cleanup buckets from [accessKey=nokeys, secretKey=*****,sessionId=None, cognitoIdentity=None] due to Unable to load credentials. Accesskey or secret key are null. skipping...com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException:Unable to load credentials. Access key or secret key are null.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.