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BlueXP cannot discover FSx environments

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65
Visibility:
Public
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0
Category:
cloud-manager
Specialty:
bluexp
Last Updated:
1/30/2025, 6:31:23 PM

Applies to

  • BlueXP
  • Amazon FSx

Issue

  • When attempting to discover a FSx environment, the UI never loads, the blue circle just spins
  • The following error is seen in the Server.log of the Connector:

2025-01-0917:47:59,753 UTC ERROR [Fabric Pool Resources Cleanup ] [KG1dIKgh] [             ] [System         ](oncloud-akka.actor.default-dispatcher-21) [FabricPoolResourcesCleanupAwsExecutor:85]Failed to cleanup buckets from [accessKey=nokeys, secretKey=*****,sessionId=None, cognitoIdentity=None] due to Unable to load credentials. Accesskey or secret key are null. skipping...com.netapp.oncloud.simplicator.client.common.SimplicatorBadRequestException:Unable to load credentials. Access key or secret key are null.

 

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