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AWS CVO HA MAz deployment fails during connectivity probe tests

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cloud-manager
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bluexp
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Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)
  • Amazon Web Services (AWS)
  • Deployment of CVO HA on MAZ

Issue

Deployment of a CVO HA (multi-AZ) system in AWS using BlueXP fails at the connectivity probe stage. The error is seen in the BlueXP Timeline and logs as follows:
 
Error: No connectivity to ports 443, 3000 which is required for proper functioning
{
"_failure": "Connection attempt to 10.81.65.6:443 failed",
 
"isMandatory": true,
"portRole": "HTTPS",
"probeInfo": {
"ip": "10.81.65.6",
"port": 443,
"probeType": "Node1",
"subnetCidr": "10.81.65.0/27"
}
}
Similar failures are seen for other required ports (e.g., 3000, 2049, etc.) to both nodes and the mediator, even when network and security group settings appear correct.

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