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OnPrem Data Sense install with version 1.25.1 fails

  1. Last updated
    Feb 27, 2024
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Category:
cloud-manager
Specialty:
cloud
Last Updated:
2/27/2024, 6:33:09 AM

Applies to

  • BlueXP (formerly known as Cloud Manager)
  • ONPREM Data Sense (formerly known as Cloud Compliance)

Issue

  • While running the Data Sense service install script on a Linux machine, the install fails with error "The machine was unable to reach the BlueXP Connector at IP xxx.xxx.xxx.xxx".
  • All the required endpoints are allowed and able to reach the Data sense from the connector.

 

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