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Failed to load data sense status Authorization error

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Category:
cloud-manager
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cloud
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Applies to

  • Cloud Data sense
  • NetApp BlueXP

Issue

  • The Data Sense GUI is failing with the following error in the server log:

2023-09-01 17:22:04,434 UTC ERROR [Working Environment] [XXXX] [Kd5xxxxx  ] [xxxx  xxx  ] (simplicator-akka.actor.default-dispatcher-178491) [SimplicatorServerActor:304] <!doctype html><html lang=en><title>401 Unauthorized</title><h1>Unauthorized</h1><p>The server could not verify that you are authorized to access the URL requested. You either supplied the wrong credentials (e.g. a bad password), or your browser doesn&#39;t understand how to supply the credentials required.<

  • Failed to Load Data Sense Status error also appears in the Data Sense Governance tab, above the Authorization Error.

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