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Failed Data Sense install. SSL: CERTIFICATE_VERIFY_FAILED

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Category:
cloud-manager
Specialty:
cloud
Last Updated:
5/26/2025, 2:18:29 PM

Applies to

Data Sense/Classification

Issue

Data Sense installation Fails with:
 

2025-04-23 14:12:53 WARNING Failed connecting to https://dseasb33srnrn.cloudfront.net [HTTPSConnectionPool(host='dseasb33srnrn.cloudfront.net', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))]
2025-04-23 14:12:53 INFO Health status change: 502: Could not connect to internet endpoints
2025-04-23 14:12:53 ERROR Could not connect to internet, retrying in 3 seconds

 

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