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BlueXP Classification volumes scans job stuck on queued status

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bluexp
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Applies to

BlueXP Classification (also known as DataSense)

Issue

  • Classification scans within BlueXP are not progressing since several days. No single mapping/scan task is running and the mapping is seen just with queued status
  • Pausing the scan and resume or Pausing the scan > resume > prioritize does not cause the scan to move from queued to running state.

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