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Cloud Backups not showing status

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Category:
cloud-backup-service
Specialty:
bluexp
Last Updated:

Applies to

  • BlueXP
  • Cloud Backup Service (CBS)

Issue

Status not showing for Cloud Backups.
 
  • The following error may appear:    

Backed up working environments information is not available for the specified tenancy account

  • In the server.log file the following error may also appear:

Received error status: *ERR_SOCKET_TIMEOUT* from: https://api.bluexp.netapp.com/cbs-backend

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