Skip to main content
NetApp Knowledge Base

Trident upgrade gets stuck and not progressing

  1. Last updated
    Jun 19, 2025
  2. Save as PDF
Views:
13
Visibility:
Public
Votes:
0
Category:
trident-openshift
Specialty:
snapx
Last Updated:
6/19/2025, 9:44:00 AM

Applies to

  • NetApp Astra Trident 24.X
  • NetApp ONTAP 9.x

Issue

  • Trident is not properly upgrading and getting the following error:

oc describe torc -n trident

failed to detect installed trident resources: err: failed to initialize Kubernetes client; couldn't retrieve APIs server versionL get "https://x.x.x.x:443/version"dl al tcp:x.x.x.x:443: i/o timeout

  • trident-controller pod not starting properly and getting stuck in crashloopbackoff status

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.