Trident error in a helm based upgrade "reconcile failed; unsupported Trident image version '24.02.0'"
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- Category:
- trident-kubernetes
- Specialty:
- snapx
- Last Updated:
- 2/26/2025, 8:26:40 AM
Applies to
- NetApp Astra Trident 24.10 (helm based installation)
- NetApp ONTAP 9.X
Issue
After upgrading a helm based Trident installation from 24.02 to 24.10, Trident logs report the following error:
time="YYYY-MM-DDThh:mm:ssZ" level=error msg="error syncing 'trident': error re-installing Trident 'trident' ; err: reconcile failed; unsupported Trident image version '24.02.0', supported Trident version is '24.10.0', requeuing"
time="YYYY-MM-DDThh:mm:ssZ" level=info msg="An operator based Trident CSI deployment was found." deploymentName=trident-controller deploymentNamespace=netapp-trident
time="YYYY-MM-DDThh:mm:ssZ" level=debug msg="Found atleast one CSI Trident deployment created by the operator" deploymentNamespace=netapp-trident
time="YYYY-MM-DDThh:mm:ssZ" level=info msg="Reconciler found Trident installation." callingCRName=trident-node-linux callingResourceType=resourceDaemonset controllingCRBasedOnStatus=trident namespace=netapp-trident operatorBasedCSIDeployments="[trident-controller]"